Wednesday, September 3, 2014
The 3 Must Have Psychological Qualities To Be The Most Effective Manager
We live in an “era of
complexity”. This implies that world is more intricate than ever. This is the
era of knowledge management and data analytics. It refers to rapid pace seen
across technological changes. This also links to the huge amount of information
& data being generated.
Taking you back to the 17th &
18th century, philosophers like Leibniz were already belligerent
about the information overload at that time! However, the “horrifying mass of
books” which they referred, only represented a tiny portion of today’s mass of
knowledge and data!
Hence, to be ahead in both
personal and professional life, one needs to be adept at managing relative
complexity across different areas. Perhaps
then, the right question isn’t “Why is this era so much complex?” but “Why
certain people are able to effectively manage complexity?”
I remind my readers of 3 psychological
qualities which will surely help you to effectively manage complexity &
become the most effective manager & corporate personality.
The
3 psychological qualities which enhance one’s ability to effectively manage
complexity are-
Intellectual quotient (IQ)
We all know that IQ refers
to one’s mental ability. However, what’s lesser known or accepted is that IQ
does impact wide range of the real-world outcomes like job performance & career
success.
The key reason being that
higher IQ level enables a person to learn & solve novel problems quicker. Prima
facie, IQ tests may seem quite abstract & mathematical thus disconnected
from the everyday life problems. However, they’re influential to predict one’s ability
to manage complexity.
Complex environments are full
of information. This creates additional cognitive load, therefore demanding
more brainpower, calculative & deliberate thinking. IQ gives a measure of
one’s brainpower. It’s like how megabytes tell the measure of computer operations,
its speed.
Try & remember a phone
number whilst asking one for directions & memorizing your shopping list! You’ll
have a fair idea of your IQ.
As per the “use it or lose
it” theory, one can enhance his IQ by regular working memory training like solving
puzzles, problems, handling multiple tasks at a time, etc.
Emotional quotient (EQ)
EQ concerns one’s ability to
identify, control & express his/her emotions. It relates to effective complexity
management in 3 key ways.
First, individual or manager
with higher EQ is less susceptible to fretfulness & stress. Complex
situations are much resourceful and demanding. Therefore, they’re likely to bring
much pressure & stress. However, higher EQ acts like a buffer.
Second, EQ forms a key aspect
of interpersonal skills. This means that people or managers having higher EQ
are well-equipped to steer clear across complex organizational politics. As a
result they’re able to progress in their careers in any organization or
business.
In fact, in this hyper-connected
world, most employers are looking for soft skills & not technical
expertise. This is especially for management & leadership roles.
Third, those with higher EQ are
more entrepreneurial. Hence, they’re more proactive to exploit opportunities
& take risks. They’re able to transform creative ideas into real innovations.
Curiosity quotient (CQ)
CQ refers to one’s extent of
a hungry mind. Those with higher CQ seem to be more inquisitive & open to novel
experiences. They’re likely to generate many unique ideas.
Evidence suggests that CQ is
equally important for one’s ability to manage complex business environment. How?
Firstly, those with higher
CQ have higher tolerance towards uncertainty. This sophisticated & subtle way
of thinking defines the smallest essence of complexity.
Secondly, CQ directs one to
indulge in greater intellectual investment & knowledge acquisition. Thus, knowledge
& expertise generated over a period of time translates complex situations
into the familiar ones. Hence, CQ is the vital tool for creating simple
solutions for the complex problems.
Further you can browse
through the details of upcoming Indian Academy of Management’s (IAM) practical business
seminars & corporate events here.
We
are going to cover topics like-
2. Win-Win Negotiations I Know More
4. E-mail Writing Skills I Know More
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